Someone claimed my business yelp9/15/2023 ![]() The California-based company currently has an "F" rating with the Better Business Bureau, in part due to similar complaints about positive comments filtered off profiles or no longer visible. "Why then is Yelp so drastically different than any of these other mediums where people can go and leave reviews," said Lund. ![]() ![]() News 5 reached out to Yelp and a spokesperson said any claims that they manipulate reviews for money or that advertisers are treated any differently than non-advertisers are completely false and have been repeatedly dismissed by the courts and disproven by academic study. "Why were all of the good reviews hidden and only the bad ones left up? To me that seems like bullying," said Lund. "The only thing that shows up to people who would look for us on yelp are all of our negative reviews," said Lund.Ĭoincidence? Or a calculated move by the networking site used by millions of people every day? "All of our good reviews disappeared," said Lund. What this small business owner said happened next left her stunned. "We did not return their phone calls," said Lund. Shortly after opening four months ago, Lund said the popular online review site Yelp contacted her about advertising. "To have social media destroying what could be possible clientele is really, it's hard," said Lund. "My husband and I put our whole lives into this restaurant," said Lund.īut in the shadows of keystrokes, Lund believes a threat is lurking. "There's a movement growing of people who are small business owners who aren't going to take it anymore," said Lauren Lund. ![]() BEREA, Ohio - A local business is standing up to a social networking powerhouse. ![]()
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